Cisco Premier Partner

CISCO WEBEX THE WORLD'S #1 COLLABORATION PLATFORM Webex is here when the world needs to connect, communicate, and collaborate

What is Cisco Webex Cisco Webex is a cloud suite of collaboration applications built to break down barriers and bring people together to do exceptional work, anywhere in the world. With Webex, businesses can seamlessly utilize voice, video, messaging, and contact center services in the one easy-to-use, secure application to collaborate internally and externally with clients, prospects, and the general public.

what is cisco webex

Cisco Webex Products




Contact Center

Webex Devices

Calling Calling is a critical component of a complete collaboration experience. It combines enterprise calling performance with market-leading virtual meetings technology and team collaboration all in a single app. You have the option to remain with your current PSTN provider while transitioning your calling services to the cloud, using a Cisco gateway. Loop1 will work with you to ensure you maintain consistency in dial plan and directory management across your entire network.

Features of Calling

Full-featured — Calling utilizes the BroadSoft network and incorporates a complete, end-to-end IP telephony solution.

Integration with all Webex apps ensuring UC functionally is achieved.

Accessibility — Calling gives you a phone service in the cloud so you can make and receive calls on any device, anywhere—all without the overhead and hassle of managing it.

Complete PBX system — make calls with extension numbers, direct inward dialling (DID) numbers, directory URIs (email-style addresses), or directory-based dialling.

Benefits of Calling

Effortless management, less overhead — forget the costly overhead of a physical business phone system, and easily manage all your services, users, and security in one place.

Security built-in by default — Calling has security built-in as a key foundational element without requiring settings to be updated to stay protected.

Cost-effective — enterprise-grade telephony solution, without the extensive price tag.

Calling is built for home, office, or anywhere in between.

Webex Call is built for home, office, or anywhere in between

Meetings Bring employees, customers, and partners together to collaborate from anywhere with highly scalable voice, video, and content sharing. Delivered from the cloud, on premises, or through hybrid solutions, Meetings solutions allow people to more securely collaborate from mobile devices, desktops, or meeting rooms with scheduled or unplanned meetings.

webex in the office
webex at home
webex on the go

Features of Meetings

Cross-platform support — meet with anyone on all common operating system platforms, such as Windows, Mac, and Linux. Join meetings from Internet Explorer, Safari, Firefox, Chrome, and Edge browsers.

Award-winning, reliable video — use People Insights to learn about meeting participants and build trust. Change your background based on mood, or break into small group sidebars. Customize how you want to work and who you want to see in your meeting with multistream high-definition video.

Seamless integration with your favorite tools — Webex Meetings has deep integrations with the leading productivity tools, including Microsoft Teams, Slack, Workplace by Facebook, Salesforce, and many others.

Benefits of Meetings

Intelligent meetings — your Meetings app automatically connects to your video device upon entering the room, so you can join meetings and share wirelessly. Use features like automated captions and automatically receive recording transcripts.

Industry-leading security — lock your personal room and keep discussions protected end-to-end. Industry-leading, multilayer security provides peace of mind without compromising user experience.

Easy to access and maintain — schedule and start web meetings from your browser, desktop/mobile app, or video device. No software downloads or plug-ins; participants join via a secure browser link, unique to them.

Bring your teams together to create, meet, message, call, whiteboard and share content in secure, virtual rooms on any device.

Messaging Messaging is an easy-to-use collaboration solution that keeps people and teamwork connected anytime, anywhere. Messaging brings together messaging, file sharing, and whiteboarding to streamline teamwork and produce results faster.

cisco webex messaging preview

Features of Messaging

Integrate your productivity tools — work with the tools you love. Webex delivers pre-built integrations with the tools you use every day, such as Microsoft, Google, and Salesforce.

File and content sharing — share even the largest of files in a secure space that’s neatly organized, searchable, and saved right alongside all your chats, so it’s easy to find what you need.

Always Secure — end-to-end encryption means your messages, files, and whiteboard drawings are fully encrypted, all the way from your device to your recipients’ devices.

Benefits of Messaging

Always stay connected — collaboration is more than just a meeting. Stay connected to your teams before, during, and after the meeting with an always-on collaboration platform that works across all your devices.

Keep projects on track — collaborate with your teams in spaces organized around your different workstreams. Securely share files, send messages, and keep projects moving.

Never miss a detail — all your messages and shared files are stored in secure, always-there spaces, with powerful search capabilities that ensure everything you need is at your fingertips.

Our team will help you capitalize on Webex to help improve performance, increase productivity, and optimize communication.

Contact Center Contact Center is a unified, omnichannel contact center solution centrally managed and administered from the cloud to improve operational efficiency and reduce costs. Loop1 will work with you to analyze your existing contact center solution and provide recommendations to optimize your contact center operations, business outcomes, and customer experience.

Features of Contact Center

Omnichannel communications — unified voice, email, and chat communications eliminate data silos and provide an interaction history that delivers the context needed to enable better customer service.

Advanced reporting and dashboards — real-time and historical operational dashboards help maximize performance and productivity by cross-analyzing customer and agent activity with business results.

Routing and queue management — intelligently distribute calls across agents in multiple or remote sites with routing based on skills, capacity, load balance, and agent availability.

3rd party integration — pre-built connectors bring contact center functionality into the business apps your agents use every day, like Salesforce, Microsoft Dynamics, and Zendesk.

Benefits of Contact Center

Maximize business outcomes — by improving sales conversions, revenues, retention, customer satisfaction scores, and first contact resolutions.

Improve performance visibility — across sites by centrally monitoring the business and operational performance of agents, teams, sites, systems, and outsource partners in real-time.

Reduce administrative overhead — by managing contact center operations and resources across geographies from a central command center in the cloud at a reduced Total Cost of Ownership (TCO).

Concentrate on what you do best while we manage deployment, management, support and security using our global infrastructure to quickly set up collaboration services wherever you need to be.

contact center agent female

Cisco Webex Devices Get the most out of Cisco Meetings and Messaging with devices designed for better team collaboration. From Room Kits to enable high-quality video conferencing, to cameras designed to work in any meeting space, to accessories to enhance your Webex experience, Webex Devices help your team communicate clearly and create together in real-time. Check out a selection from the range of Webex devices below.

cisco webex devices in use

Collaboration Room Video

With the Room Series you get everything you need to excel in video conferencing in one unit. These fully integrated systems combine beautiful design and powerful functionality into an all-in-one solution for medium-to-large rooms.


Discover the all-in-one device for wireless presentations, whiteboarding, and team collaboration. The all in one conference device shares presentations, video calls in stunning HD, and is now equipped with a digital assistant for a seamless team collaboration experience.

Cisco Webex Share

Don’t let technology slow you down. The Cisco Webex Share is a palm-sized, affordable device that allows you to quickly and easily share content to any display without using cables or dongles. Wirelessly share your entire screen or a specific app with one click from your Webex Meet or Webex Teams app.

Collaboration Desktop Video

The collaboration Desktop Video collection is an all-in-one collaboration device for open offices and jump spaces. It functions as a personal or shared device that combines an incredible 4K display, noise-cancelling microphone array and premium speakers and camera. Advanced AI and analytics provide the insights you need to support workplace transformations.

Collaboration Room Kits

Room Kits are Artificial Intelligence (AI) Powered video conferencing systems designed to fit into any size of meeting room. They are incredibly easy to deploy, use and manage.


Cisco 500 & 700 series extended the collaboration platform with a range of professional headsets that create intuitive user experiences and offer a single, integrated tool to manage Cisco headsets, endpoints, and applications, both on-premises or in the cloud.

Desktop Voice

WebEx Integration to Cisco Unified IP Phone allows users to start a WebEx meeting instantly on their desktops, so they can share documents and applications, while having a conversation on their Cisco Unified IP Phones 6800, 7800 and 8800 Series.

Wireless Voice

Enjoy the quality of your Cisco IP phone in a DECT handset. Cisco® IP DECT phones are durable, reliable, and easy-to-use mobile handsets. Their long battery life and standby time reduce the need to charge the device, allowing you to stay connected and more productive. Plus, you’ll get premium audio quality and wide-ranging coverage in a scalable solution.

Conference Audio

The Cisco IP Conference Phone enhances people-centric communications, combining superior high‑definition (HD) audio performance and 360-degree coverage for all sizes of conference rooms and executive offices. It provides an audiophile sound experience with a full-duplex two-way hands-free speaker.

Take control of your Cisco Collaboration Solution with Loop1