Orion Server and Application Monitor (SAM)
| Task | Assumptions & Dependencies |
|---|---|
| Creating Custom Templates | Desired applications to be monitored have been identified as part of requirements phase. |
| Deployment of SAM agents | Target servers have been identified, and a service account with adequate permissions for installation has been provided. Agent installation requires remote access to target servers; please refer to the SAM Admin Guide in the SolarWinds Success Center |
| Assignment of SAM templates | Necessary administrative credentials have been created for use by SAM job engine in performing data collection (Windows and/or Unix/Linux). |
| Define Application Thresholds | Define thresholds for metrics such as CPU, Memory and/or Statistics related to monitored applications. |
| Configure Server Hardware Health collection | Necessary vendor SNMP or WBEM agents have been installed (Dell OpenManage, HP Insight, IBM Director) |
| Generate Alerts | Alert Recipients - know what individuals or Distribution Lists alerts will go to. Escalation Procedures - Orion provides for alert escalation. If this is a desired feature, please have these available prior to the engagement. Email distribution group addresses for personnel receiving alerts and SMTP server settings have been provided. |
| Generate Reports, Configure Report Scheduler | Reporting requirements have been established during the requirements phase. Email distribution groups or addresses have been provided for Report Scheduler, and SMTP server settings have been provided. |
| Generate and populate custom properties. | A list of desired custom property values has been created or determined during the review phase. |
| Create Users and Account Limitations | A list of Orion Administrators and Users has been provided; user roles and desired view limitations have been captured in the requirements phase. |
| AppInsight Applications | A list of MS SQL, MS IIS, and MS Exchange Mailbox servers and appropriate credentials have been provided. |
| Cloud instance monitoring | Appropriate credentials have been provided for each instance. For supported instance types and credential requirements, please refer to this link |
